What To Do If You Used Your Own Credit Card For Practice

What To Do If You Use Your Own Credit Card For Practice (Touch Tone)

Note that information below is for Tone Tone Card Processing. AnyOrder also supports Gateway credit card processing.

For: Levels 3 and Above

If you have used your own card for practicing with AnyOrder, you'll want to void any transaction that you've made within an hour or two afterwards. If you wait until the next day, you'll no longer be able to void the transaction. It is possible to wait, of course, and process the same amount the second time around as a credit, but the transactions will be subject to your bank's normal card processing charges. Voided transactions, on the other hand, often aren't subject to any charges.

To void the card, make sure your card number is showing on AnyOrder's Main Invoice Screen. Also make sure that you have the authorization code in front of you from the first transaction. The processing center will need the code in order to do the void. From AnyOrder's Main Screen, select INVOICE TOOLS >> CREDIT CARD AUTHORIZATION >> TOUCH TONE CARD PROCESSING from the Menu Bar.

The "Authorization Process " dialog box will appear. Pick up your phone receiver and press "Dial Processing Center." You'll hear the processing center being dialed.

When the processing center's computer comes on the line, they may ask for your Merchant's Number. (The order of the requests will depend on the processing center). Next they may ask for the sale or transaction code. From the list of codes provide by the processing center, key-in the appropriate code for "void."

Respond to the other requests from the processing center. When they ask for the Authorization or Reference Code, use your mouse and click the appropriate numbers on the key pad. The numbers appear in the white progress box as you click. When you are finished, the processing center may give you one or two additional reference numbers which you'll want to write down. Additional reference numbers and other information on voided cards can be recorded in the "Notes" area of the Main Screen.

That should take care of voiding your card. You're now all set to use AnyOrder! to process cards for your business.